Everything your community runs on, in one calm place.
Reservations, dues, events and announcements in one app for residents and one dashboard for your board. Payments go straight to your community's own account, with every fee shown before anyone pays.
Free to set up. No contracts. Cancel anytime.
- Payments land directly in your community's own account
- Card details handled by Stripe, never stored by HAVEN
- Every fee itemized before anyone pays
Less work for your board. Fewer questions from residents.
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Bookings
Courts, pools and the clubhouse, booked in a few taps with your community's own rules.
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Guests
Guest passes with limits you set, no calls to the front office.
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Events
Socials, tournaments and meetings everyone can see and plan around.
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Announcements
Updates that reach every household, with unread counts so nothing slips by.
A dashboard that does the chasing.
- Collect dues by card or bank transfer, and see who has paid
- Set amounts and schedules, plus extras like a locker fee
- Approve members by household, with roles and permissions
- Analytics on bookings, guests and payments
Your money never sits with us.
Each community gets its own Stripe account. When a resident pays, the money goes there directly, and your board can see every transaction in its own dashboard.
- Resident pays By card or bank transfer, after seeing every fee itemized.
- Stripe processes it The processor trusted by millions of businesses handles the card and bank details.
- Your community's account Funds arrive in the account your board controls. HAVEN never holds them.
Fees you can explain at a board meeting.
Two fees, both shown at checkout: Stripe's processing cost, passed through at what Stripe charges, and a small HAVEN service fee. No flat surprises, no hidden markup.
- Dues
- 1% (min $1.00, max $3.00)
- Bookings, guest passes, event tickets
- 2% (min $0.50, max $10.00)
The same for card and bank payments.
- Processing fee
- Members by default, or the community
- HAVEN service fee
- Members by default, or the community
Prefer checks or cash? Online payments are optional. Use HAVEN for bookings and announcements and collect in person.
| FEE | BANK (ACH) | CARD |
|---|---|---|
| Dues to your community | $250.00 | $250.00 |
| Stripe processing ACH 0.8%, max $5 · Card 2.9% + $0.30 | $2.00 | $7.55 |
| HAVEN service fee 1% (min $1.00, max $3.00) | $2.50 | $2.50 |
| Member pays | $254.50 | $260.05 |
Priced by households, not headcount.
Families share one membership, so your plan grows with homes, not with every person who downloads the app.
- $29 per month Up to 25 households Start with Small
Small
- $69 per month Up to 100 households Start with Starter
Starter
Popular - $129 per month Up to 250 households Start with Growth
Growth
- $199 per month Up to 500 households Start with Professional
Professional
- $299 per month 1,000 households, then $0.25 each Start with Business
Business
Every plan includes reservations, events, announcements, guests, analytics and dues collection. Payment processing fees are separate and shown above.
Built so the sensitive parts never touch us.
The safest data is data we never hold. Card numbers and your community's funds stay with Stripe and your own account.
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No card numbers on our servers
Payment details are entered into Stripe, a PCI DSS Level 1 certified processor, and never stored by HAVEN.
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Funds go straight to you
Each community has its own Stripe account. HAVEN never holds or moves your money.
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Role-based access
Admins, members and guests each see only what their role allows. Admins see dependents' names, not their contact details.
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Encrypted in transit
Every connection to HAVEN uses HTTPS, and sign-in sessions on your phone are kept in secure device storage.
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A receipt for everything
Fees are itemized before payment, and every transaction lands in one shared ledger your board can review.
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You control your account
Members can delete their account and data from the app at any time.
“I’ve lived in communities with tennis courts, pools and clubhouses, and never had a simple way to book them or pay dues. It was always emails, paper and guesswork. HAVEN is the tool I kept wishing someone would build.”
Be one of our first [10] communities and lock in your rate for [12 months].
We'll import your member list and set everything up with you, personally.
What treasurers ask us first.
Who holds our community's money?
You do. Payments go directly to your community's own Stripe account and are paid out to your bank. HAVEN never holds funds.
Do we have to collect payments through HAVEN?
No. Online payments are optional. Many communities start with reservations and announcements and keep collecting dues the way they do today.
What happens if a bank payment fails?
The payment shows as unpaid on your dashboard, and the returned-payment cost is carried on that household's next bill. [Placeholder: confirm who pays the returned-payment cost]
Why do you count households instead of people?
Because that's how communities bill. A family shares one membership and one set of dues, and your plan price reflects the number of homes.
Can we cancel or change plans?
Anytime. There are no contracts, and plan changes take effect at the end of your billing period.
See HAVEN with your community's name on it.
A 20-minute walkthrough, set up with your amenities and your dues. No pressure, no contract.